Frequently Asked Questions

What does a locksmith do?
A locksmith installs, maintains, unlocks, and removes locks. They also handle repairs for security products like keys and safes. Locksmiths offer key cutting, lock changing, and emergency services. They’re required to have a licence in order to work professionally as a locksmith. Trade qualified locksmiths are highly equipped with the skills and tools necessary for their work.

Why should I call a locksmith?

• To physically secure your homes and properties from unauthorised access, break ins, thieves, intruders, etc.
• To change and fix broken or otherwise compromised locks. 
• To assist you in gaining entry into your home in the event you’re locked out or have lost your keys.

What should I look for in a locksmith?
The hallmarks of a respectable locksmith business is when they have several years of experience under their belt, and are reputed to have reliable professional service. Similarly, their locksmiths must have qualified licences.

How many years are you in service?
Malvern Lock Service has helped thousands of Melbourne’s businesses and homeowners keep their premises secure for the last 30 years.

What areas in Australia do you serve?
Malvern Lock Service services the following areas:

Is Malvern Lock Service open 24/7?
Malvern Lock Service is always ready to provide assistance from 7am-7pm. Call our emergency hotline at 0499 379 555.

How can I contact Malvern Lock Service?
Visit our site and call our emergency hotline (0477 615 507) to speak directly with our locksmiths.

Do you offer mobile locksmith services?
Malvern Lock Service understands that emergencies occur when we least expect them to. We have a mobile service - just call us through 0499 379 555 and we’ll come to you ASAP.

How much do your services cost?
Contact us today for a free quote. For those who are interested, we’ll also do our best to explain how we came to our estimate.

Why use a locksmith when I can get someone else?
A qualified and licenced locksmith is more efficient and more reliable. They’ve undergone proper training and can provide better quality security solutions. As well, their licence and qualifications ensure that you’re not at risk of being hoodwinked by people looking to take advantage of your home’s or business’s compromised security.

I’m locked out of my house. Can Malvern Lock Service help?
Yes, Malvern Lock Service has been securing premises going on 30 years. We can provide professional, expert help as soon as within 15 minutes after being contacted.  Our locksmiths are equipped with all the necessary tools to secure your home.

Call us and we’ll send a master locksmith across the Malvern area and Southeast Melbourne ASAP.

Do you install heavy-duty locks?
Malvern Lock Service want to help in providing peace of mind to our clients by providing a range of locks that includes deadlocks, mortice locks, window locks, cabinet locks, and more.

Can you turn keys into ONE for all of my lock?
With our “Key Alike” service, you can easily access your home or property and multiple doors with just ONE key. 

Can you fix broken locks of my house?
If your lock is broken, it may not need a complete replacement, only a quick repair. We’re here to help you save on security costs. Call 0477 615 507 for a free quote.

How do I prevent break-ins and keep intruders out even if I lost the key?
Malvern Lock Service offers a service package that includes lock changes and old key discardment. We’ll also hand you a new set of locks to prevent break-ins and keep intruders out. Call us today to learn more about this service.